Privacy policy

This Privacy Policy (this “Privacy Policy”) explains what information PMR, Inc. (“we”, “our” or “us”) collects from you when you use our website, applications, and services (the “Services”) or interact with our third-party entities and individuals in connection with our Services (“Service Providers”). By using the Services, you agree to all the terms and conditions stated in this Privacy Policy. Please take a moment to review this information.

How we protect your information

We take reasonable measures to protect your personally identifiable information (“Personal Information”) to prevent against unauthorized use, access and disclosure. Your name and email address, along with other information that can be used to identify you, constitute your Personal Information. Please be aware that, security measures are not impenetrable, and we cannot guarantee against misuse.

Furthermore, as of January 2023, PMR, Inc. is HIPAA compliant. HIPAA laws are a series of federal regulatory standards that outline the lawful use and disclosure of protected health information in the United States. HIPAA compliance is regulated by the Department of Health and Human Services (HHS) and enforced by the Office for Civil Rights (OCR).

What information we collect

Contact information

If you choose to register for the Services or otherwise contact us, we will collect your information, such as your name, email address and interests in motion assessments, for us to communicate with you. If you write a message, we will store the message so we can reference it to tailor our responses to you. We also collect your information when paying for the Services. We may occasionally collect additional Personal Information that you voluntarily submit to us through the Services for other purposes.

Services Visitor Data

Directly or through the use of third-party data analytics services, we may collect visitor information, including your IP address and server log data (the address of the web page you visited before using the Services, your browser type and settings, the date and time of your use of the Services, language preferences). We may gather your information about the device you are using to access our Services, including what type of device it is, what operating system you are using, device settings, application identifications, location, unique device identifiers, and crash data. Other data which may be collected, includes data generated by your use of the Services and links you interact with.

How we use your information

- We use your information to operate, manage, and improve our Services, and for marketing and administrative purposes.

- We use your information for registering for the Services, registering for applicable motion assessments, updating motion assessments, paying for the Services, responding to messages from you or otherwise in connection with the Services.

- We use your information for purposes of payment processors in connection with collection of payment in connection with the Services.We use your information for purposes of sharing with relevant enterprises who host, stream, schedule or otherwise administer the operations (e.g. motion assessments) in connection with the Services.

- We may send you newsletters and marketing information, until you decide to opt out.

- We may also send you notifications, updates, and changes about our Services, and contact you to provide customer service and support.

- We may use your Personal Information, including any information you share with us, to improve our programs and Services.

- We may use your information to comply with legal or regulatory requirements, to respond to lawful requests, court orders and legal process, to enforce our rights, enforce any agreements we have in place with you, protect our intellectual property, to prevent fraud, and to protect the security of the Services and for safety.

- We may use your IP address and location data to analyze usage, administer our Services, and gather demographic information for aggregate use.With your consent, we may use your Personal Information in other ways.

How We Share Your Information

How We Share Your Information We do not knowingly sell, trade or otherwise share your Personal Information with any third parties without your consent, except: (i) as described below for Service Providers, (ii) as required by law, (iii) when we reasonably believe it is necessary to prevent or take action regarding illegal activities, suspected fraud or to protect the safety of any person, (iv) in connection with a merger, acquisition or sale of our assets and/or (v) as otherwise disclosed in this Privacy Policy.We may share Personal Information in collaboration with our Service Providers, including companies that assist with business analytics, data processing, customer and user management, and other services. We instruct these parties to use your Personal Information only to the extent necessary to provide the services we have requested. Although we take reasonable steps to bind Service Providers receiving your information by privacy restrictions as restrictive as those set forth in this Privacy Policy, we are not responsible for any issues that may arise regarding the privacy policies or practices of any of Service Providers. By using the Services, you agree that we are not responsible or liable for any claims and/or damages that may arise from the actions of any of our Service Providers.

Our Service Providers include, but are not limited to:

1. Stripe who provides payment processing services as further described at: https://stripe.com/privacy.

Cookies and Other Technologies

What are cookies?

A cookie is a small file that can be placed on your computer’s hard disk or on a server. Cookies do not retrieve information stored on your hard drive and do not corrupt or damage your computer or computer files. For those using our Services, we may link cookie information to your email address so as to maintain and recall your preferences within the Services.

Why we use cookies

We may use cookies and similar tracking technologies to improve or administer the Services, analyze trends, track users’ movements around the Services, support security features on the Services, and to gather demographic information about our user base. Opt-in /Opt-out of CommunicationsBy using our Services, you expressly allow us to contact you and use your information as set forth in this Privacy Policy. You may opt-out of receiving marketing emails anytime by clicking the “unsubscribe” button in the email that contains the marketing communication.

Opt-in /Opt-out of Communications

By using our Services, you expressly allow us to contact you and use your information as set forth in this Privacy Policy. You may opt-out of receiving marketing emails anytime by clicking the “unsubscribe” button in the email that contains the marketing communication.

Links

This Service may contain links to other third-party Services. Please be aware that we are not responsible for the privacy practices of third-parties and their other Services. This Privacy Policy applies only to the information we collect on this Services. We encourage you to read the privacy policies of other Services you link to from our Services or otherwise visit.

Your Choice to Access, Edit, or Delete Information.

We strive to provide you with as many choices and as much control as possible regarding your Personal Information. You have the right to access and change your Personal Information. Please contact us as noted at the bottom of this Privacy Policy to find out how. We will, upon receiving your request, make reasonable efforts to correct, delete, and/or block your Personal Information from further use to the extent it remains in our possession, to the extent permissible under applicable law.

Minors

Our Services is not directed at nor intended for use by individuals under 18. If you are under the age of 18, please do not attempt to register with the Services or send any information about yourself to us, including your name or e-mail address. If you learn that a child under 18 has provided us with Personal Information, please contact us. If we become aware that a child under 18 has provided us with his or her Personal Information, we will promptly delete such data.

Business Transitions

In the event we go through a business transition, including without limitation any merger, acquisition, partnership, business reorganization, debt finance, or sale of association assets, or in the event of an insolvency, bankruptcy, or receivership (together a “Business Transition”), we may use information collected in accordance with this Privacy Policy and subject to its restrictions, as part of any such Business Transition. In such instances, your information can be part of the assets transferred.

Do-Not-Track

You may have implemented a “do-not-track” signal through your browser. We currently do not respond to do-not-track signals from your web browser.

Data Retention and Destruction

We will retain Personal Information for as long as necessary to accomplish our purposes for such data as set forth in this Privacy Policy. You can request that your information be deleted by contacting us at the address provided at the bottom of this Privacy Policy. At the time your information is deleted, we will destroy your Personal Information using reasonable data destruction practices. We may, however, retain certain information to comply with legal or contract obligations or to facilitate law enforcement requests.

California Privacy Rights

If you are a California resident, you may ask us for a notice identifying the categories of Personal Information that we share with our Service Providers and/or third parties for marketing purposes and to refrain from sharing your Personal Information with certain of these entities for their marketing purposes. Please tell us your preference by contacting us at the address provided at the bottom of this Privacy Policy. In your request, please specify that you want “PMR’s California Privacy Rights Notice.” Please allow 30 days for a response.  

Changes

We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised statement here. If changes are significant and materially affect your rights under this Privacy Policy, we may provide a more prominent notice on the Services. In certain cases, we may also provide email notification of the revised Privacy Policy. However, as we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy. Please note that our rights to use any information collected will be based on the Privacy Policy in effect at the time the information is used.

Contact Us

If you have any questions about the Privacy Policy, please contact us at info@xtravision.ai.